DigiServe PH (“we,” “our,” “us”) is committed to protecting the privacy, security, and confidentiality of our clients’ and users’ information. This Privacy and Security Policy outlines the steps we take to secure your data, both during your interactions with our services and while your data is in our possession.
1. Data Collection
We collect personal and non-personal information as outlined in our Privacy Policy. The types of information we collect may include, but are not limited to:
Personal contact details (name, email, phone number)
Payment information (credit card details, billing information)
Usage data (IP addresses, browser type, interaction history)
2. Security Measures
2.1 Encryption: We use industry-standard encryption (SSL/TLS) to protect your data during transmission. This ensures that sensitive data, such as payment information, is encrypted and securely transmitted between your browser and our servers.
2.2 Access Control: Access to personal information is limited to authorized personnel who need it to perform their job duties. Our staff and partners are bound by strict confidentiality obligations.
2.3 Data Storage: All personal data is stored on secure servers with restricted access. We employ firewalls, antivirus software, and intrusion detection systems to protect data against unauthorized access and cyber threats.
2.4 Regular Audits: We conduct regular security audits and vulnerability assessments to ensure the continued protection of your data.
2.5 Data Minimization: We only collect and retain the minimum amount of personal information necessary to fulfill our business and legal obligations.
3. User Responsibility
While we take all reasonable measures to protect your data, you also play a role in keeping your information secure:
3.1 Account Security: You are responsible for keeping your account credentials (username, password) confidential. Do not share this information with anyone, and notify us immediately if you suspect unauthorized access to your account.
3.2 Safe Browsing Practices: Ensure that you are accessing our website via secure networks and devices. Avoid sharing sensitive information over unsecured or public Wi-Fi networks.
4. Data Breach Response
In the event of a data breach, we will take the following steps:
4.1 Containment: Immediately secure our systems to prevent further unauthorized access.
4.2 Notification: Notify affected users and clients within 72 hours of discovering the breach, providing details of the breach and the measures taken to mitigate its effects.
4.3 Investigation: Conduct a thorough investigation to identify the cause of the breach and take corrective actions to prevent future incidents.
5. Privacy and Security Updates
We may update our Privacy and Security Policy periodically to reflect changes in our data practices, security technologies, or legal requirements. When updates are made, we will revise the “Last Updated” date and notify users where appropriate.
6. Contact Information
For any questions or concerns regarding our Privacy and Security Policy, please contact us:
Email: operations@digiserveph.com
Phone: 0951-613-3057
Address: Manila, Philippines
