At DigiServe PH (“we,” “our,” “us”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect personal information provided to us when you use our website, services, or interact with us.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

1. Information We Collect
We may collect the following types of information:

1.1 Personal Information: This includes any information that can be used to identify you, such as your name, email address, phone number, mailing address, payment details, or company information.

1.2 Non-Personal Information: This includes data that cannot be used to identify you directly, such as browser type, device information, usage patterns, and browsing history.

1.3 Cookies: We may use cookies and similar tracking technologies to enhance your experience on our site, provide personalized services, and gather usage data. You can control cookie settings through your browser preferences.

2. How We Use Your Information
We use your information for the following purposes:

2.1 Service Delivery: To provide you with the services you request, including customer support, communication, and managing your account.

2.2 Payment Processing: To process payments for our services and manage financial transactions.

2.3 Communication: To send you updates, promotions, or information related to our services. You can opt-out of marketing communications at any time.

2.4 Security and Fraud Prevention: To protect our systems, services, and users from security threats, fraud, or illegal activities.

2.5 Improvement of Services: To analyze user behavior, monitor trends, and improve the functionality of our services.

3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

3.1 Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, IT service providers, and email management services. These providers have access to personal data only to perform their functions and are required to keep it secure.

3.2 Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. When your information is no longer required, we will delete or anonymize it.

5. Your Rights
You have the following rights concerning your personal data:

5.1 Access: You can request a copy of the personal information we hold about you.

5.2 Correction: If any of your personal information is inaccurate or outdated, you can request corrections.

5.3 Deletion: You may request that we delete your personal information when it is no longer needed for the purposes outlined in this policy.

5.4 Opt-Out: You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions included in such emails.

6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our data security protocols include encryption, access control, and secure storage of sensitive information.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You share your information at your own risk.

7. International Data Transfers
If you are accessing our services from outside the Philippines, please be aware that your personal information may be transferred to and processed in the Philippines, where data protection laws may differ from those in your country of residence.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: operations@digiserveph.com
Phone: 0951-613-3057
Address: Manila, Philippines